Privacy Policy

This Privacy Policy describes how Impact Printers & Lithographers (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website at www.impactprinters.com and use our professional printing, mailing, and fulfillment services.

  1. Information We Collect

We collect information that allows us to fulfill your printing orders and provide high-quality customer service. This includes:

  • Contact Information: Name, company name, email address, phone number, and physical mailing addresses.
  • Order & Transaction Data: Information about the products you order, payment details (processed securely through our payment partners), and shipping preferences.
  • Project Files: Artwork, logos, and documents you upload to our platform for printing.
  • Mailing Lists: If you use our direct mail services, we process the recipient data (names and addresses) you provide to execute your mailing campaign.
  • Usage Data: Information about how you interact with our website, such as your IP address, browser type, and pages visited, collected via cookies and similar technologies.
  1. How We Use Your Information

We use your information to:

  • Process, print, and deliver your orders.
  • Provide quotes and respond to inquiries.
  • Manage your account and project tracking via our Single Source Solution platform.
  • Execute direct mail campaigns and ensure postal accuracy.
  • Improve our website functionality and service offerings.
  • Send occasional updates or promotional materials (which you can opt out of at any time).
  1. Sharing Your Information

We do not sell your personal information or mailing lists to third parties. We only share information with trusted partners to facilitate our services, including:

  • Shipping Carriers: (e.g., UPS, FedEx, USPS) to deliver your finished products.
  • Payment Processors: To securely handle credit card and billing transactions.
  • Mailing Partners: If necessary to fulfill specialized postal or logistics requirements.
  • Legal Requirements: We may disclose information if required by law or to protect our legal rights.
  1. Data Security and Retention

We take the security of your professional files and mailing lists seriously.

  • File Protection: We use industry-standard encryption and secure servers to protect uploaded artwork and sensitive business forms.
  • Mailing List Privacy: Customer-provided mailing lists are used strictly for the designated project and are not retained longer than necessary for fulfillment or account history purposes.
  • Limited Access: Only authorized employees involved in your project have access to your specific data.
  1. Cookies and Tracking

Our website uses cookies to enhance your experience, remember your preferences, and analyze site traffic. You can adjust your browser settings to refuse cookies, though some features of the site (like online ordering) may not function correctly.

  1. Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including the right to:

  • Access the information we hold about you.
  • Request the correction of inaccurate data.
  • Request the deletion of your personal information (subject to legal and business record-keeping requirements).
  • Opt-out of marketing communications.
  1. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of those external websites.

  1. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically.

  1. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Impact Printers & Lithographers 775 Touhy Ave Elk Grove Village, IL 60007 Phone: (847) 981-9676 Website: www.impactprinters.com

Disclaimer: This document is a general template based on the services offered by Impact Printers & Lithographers. It does not constitute legal advice. You should consult with a legal professional to ensure full compliance with specific state and federal regulations (such as CCPA or GDPR if applicable).